Privacy Policy
Newera Property Management (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us.
1. Information We Collect
We may collect:
- Full name
- Phone number
- Email address
- Property-related details
- Information submitted through forms or inquiries
2. How We Use Your Information
We use your information for:
- Responding to inquiries
- Tenant and owner communication
- Customer support
- Service-related updates
We do not use your information for unsolicited marketing.
3. SMS Communication & Consent
By providing your phone number, you consent to receive non-marketing SMS messages including inquiries and service updates.
Reply HELP for assistance.
If you have any questions, concerns, or requests about your personal data, this Privacy Policy, or our SMS communications, you can contact us at (832) 558-2911 or send us an email at support@newerapm.com
If you want to receive informational messages from Newera Property Management, message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Our combined Privacy Policy and Messaging Terms and Conditions are available at https://newerapm.managebuilding.com/Resident/public/custom/20
4. Data Sharing & Disclosure
We do not sell, rent, or share personal information for marketing.No mobile information will be shared with third parties for marketing purposes. SMS consent data will not be shared with any third parties.We may share data only with service providers or when required by law. We do not transfer your personal information to any external organizations under any circumstances, even with your consent. We implement strict access controls and regular audits to prevent unauthorized sharing of user data.
5. Cookies
We may use cookies to improve website functionality.
6. Data Security
We take reasonable measures to protect your information.
7. Your Rights
You may request access, updates, deletion, or opt out of SMS.
8. Third-Party Services
We may use third-party tools necessary for operations.
9. Updates
We may update this policy periodically.
10. Contact Information
If you have any questions about this Privacy Policy, or are making a request pursuant to this Privacy Policy, please contact us at (832) 558-2911 or support@newerapm.com.
TERMS OF USE
Effective Date: 03/26/26
Welcome to Newera Property Management ("Newera," "we," "our," or "us"). These Terms of Use ("Terms") govern your use of our website and related services, including inquiry forms, tenant or owner communications, and customer support features (collectively referred to as the "Services"). By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.
1. Use of Our Services
You agree to use the Services only for lawful purposes and to communicate with Newera in a responsible and respectful manner. You may not:
Use the Services to submit false, misleading, or unlawful information.
Interfere with the operation, security, or integrity of the website.
Your access to the Services may be suspended or restricted if you violate these Terms.
2. Communication & SMS Consent
By providing your phone number or other contact information, you consent to receive non-marketing, service-related messages from Newera Property Management, including:
Responses to inquiries
Tenant or owner updates
Customer support communication
Message and data rates may apply.
You may opt out at any time by replying: STOP, UNSUBSCRIBE, QUIT, END, or CANCEL.
For assistance, reply HELP.
For questions or concerns regarding SMS communications, please contact us at (832) 558-2911 or support@newerapm.com
3. Information You Provide
Any information you submit via forms or messages should be accurate and complete. We will use this information only to provide services, respond to inquiries, and communicate as described in our Privacy Policy.
4. Third-Party Services
Our website uses third-party platforms such as Buildium to manage tenant and owner accounts, listings, and property data. We do not control these platforms; your use of their tools is governed by their respective terms and privacy policies.
5. Intellectual Property
All content on this website, including text, graphics, logos, and other materials, is the property of Newera Property Management or its licensors. You may not copy, modify, distribute, or reproduce our content without prior written permission.
6. Disclaimers
The Services are provided "as-is" and "as-available." We make no guarantees regarding uninterrupted access, error-free operation, or the accuracy of information provided.
7. Limitation of Liability
To the extent permitted by law, Newera Property Management will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.
8. Modifications
We may update or change these Terms at any time. Changes become effective when posted on this page. Continued use of our Services indicates your acceptance of the updated Terms.
9. Termination
We may restrict or terminate your access to our Services at any time, for any reason, without liability. Certain provisions, including Intellectual Property, Limitation of Liability, and Disclaimers, will continue to apply after termination.
10. Contact Information
For questions or concerns about this Privacy Policy and Terms of Use or your personal data, please contact us at:
Newera Property Management
Address: 17350 State Hwy 249 Ste 220, Houston, TX, 77064
Phone Number: (832) 558-2911
Email: support@newerapm.com